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Privacy Policy

33 Detailing LLC respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

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Effective Date: 2025 — 33 Detailing LLC, Chatham, NY

Contents

01. Who We Are

02. Information We Collect

03. How We Use Your Information

04. How We Share Your Information

05. Photography & Media

06. Website & Cookies

07. Data Retention

08. Your Rights

09. Childrens Privacy

10. Changes to This Policy

| 1. Who We Are

33 Detailing LLC is a mobile auto detailing business based in Chatham, New York, serving Columbia County and surrounding areas in the Hudson Valley. We operate at clients' homes and workplaces and do not maintain a physical storefront.

| 2. Information We Collect

We only collect the information necessary to schedule and perform our services. This may include:

  • Your name and contact information (phone number and/or email address)

  • Your service address or the location where you'd like service performed

  • Vehicle information such as year, make, model, and condition

  • Service history and notes from previous appointments

  • Payment information — collected at the time of service only; we do not store card details

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or government-issued ID numbers.

| 3. How We Use Your Information

Information you provide is used solely to operate and improve our services. Specifically, we use it to:

  • Schedule and confirm appointments

  • Communicate with you about your service

  • Process payment for completed services

  • Keep records of services performed on your vehicle

  • Follow up after service if needed

  • Send occasional updates or promotions, only if you have opted in

We do not use your information for automated decision-making or profiling.

| 4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Period.

Your information may be shared only in the following limited circumstances:

  • With service providers who assist us in operating our business (such as scheduling or payment tools), only to the extent necessary and under confidentiality obligations

  • If required by law, court order, or a valid request from a government authority

  • In the event of a business transfer or sale, in which case you would be notified

Put Simply: We're a small husband and wife operation. Your information stays with us and is used only to take care of your car.

| 5. Photography & Media

33 Detailing may photograph vehicles before and after service for quality documentation and promotional purposes, including social media and our website. Regarding your privacy:

  • License plates and personally identifiable vehicle information will not be published without your consent

  • Your name will not be associated with any published photo without your permission

  • If you do not wish to have your vehicle photographed, simply let us know before your appointment begins and we will respect that request

| 6. Website & Cookies

Our website at www.33detailing.com may collect basic technical information such as your browser type, pages visited, and approximate location through standard website analytics tools. This data is anonymous and used only to understand how our site is being used and to improve it.

  • We do not use tracking cookies to follow you across other websites

  • Any contact form submissions on our website are used only to respond to your inquiry

  • We do not run advertising on our website that tracks user behavior

If our site uses third-party tools such as Google Analytics or similar services, those tools have their own privacy policies which govern the data they collect.

| 7. Data Retention

We retain your information for as long as it is reasonably needed to provide services and maintain records. This typically means:

  • Contact and appointment information is kept for the duration of our business relationship and a reasonable period afterward

  • Service history records may be kept longer to assist with future appointments or warranty-related questions on coatings

  • If you request that we delete your information, we will do so promptly unless we are required to retain it by law

| 8. Your Rights

You have the right to know what personal information we hold about you and to request changes or deletion. Specifically, you may:

  • Request a copy of the personal information we have on file for you

  • Ask us to correct inaccurate information

  • Ask us to delete your information, subject to any legal obligations we may have to retain certain records

  • Opt out of any promotional communications at any time

To exercise any of these rights, contact us directly at jesse@33detailing.com or (838) 273-3528. We will respond promptly.

| 9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will promptly remove it.

| 10. Changes to This Policy

We may update this Privacy Policy from time to time as our business or legal requirements change. Any updates will be posted on our website at www.33detailing.com with a revised effective date. We encourage you to review this page periodically.

Continued use of our services after any changes constitutes your acceptance of the updated policy. If you have questions about any changes, feel free to reach out to us directly.

| Questions?

Contact us at (838) 273-3528 or jesse@33detailing.com . We're happy to walk through anything in this privacy policy.

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